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Full tilt services
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About full tilt logistics
Do your homework and ace the test! This doesn't only work well in school, it also applies to business. At Full Tilt Logistics, we do our homework and the results are solid grades from our growing customer base. In the fast-paced logistics and transportation industry, everyone is in a hurry and we get that. As a leader in delivering high value shipments, we have found that spending some time on the front end (homework) leads to better results for our customers (acing the test).
Let’s talk about one segment of our business and describe how we do our homework. We routinely transport time-sensitive, high value shipments like equipment for trade show exhibits and live entertainment events. Because these events are on a tight schedule, they require strict timelines. Generally, we are only given a small window to deliver to the show, pick up from the show, and get to the next event. If mistakes are made or deadlines are missed, it gets expensive. Often union labor is waiting for the freight and if there is a delay, it’s costly. We follow the following procedures to ensure on-time delivery.
For all carriers, we check the carrier’s DOT information through Safer Watch and FMCSA (Federal Carrier Safety Administration). We are looking for excellent safety scores, current insurance, proper operating authority, and TIA Watchdog notifications for any infractions against their company. Any issues, at all, and they are not approved by Full Tilt.
We verify the driver provided by the carrier is the correct driver and has the exact instructions regarding the load. Daily updates from the drivers are required, however, often our dispatch department is in contact with every driver several times a day to accurately determine the status of the load and ensure compliance with the delivery or pick-up schedule.
We thoroughly describe and communicate to the carrier the specific equipment that is required for each shipment. Not only trailer type, but accessories like blanket wraps, straps, load bars, and decking to name a few. We include the equipment list on the rate confirmation to the driver and get verbal agreement over a recorded line to eliminate any misunderstanding. Also, an email confirmation is sent to restate the required equipment again. Full Tilt implements this process to avoid any last minute surprises.
Full Tilt utilizes an ELD (Electronic Logging Device) driver tracking system to make sure drivers have the available hours for on-time pickup and delivery. Driving time is federally regulated and all drivers must follow the law. If drivers are short on time for any time-sensitive high value shipments, they are not approved for the load.
Shipment-specific details are provided to every driver regarding each shipment. Destination contact information, location nuances, and defined pickup and delivery time windows are among the many instructions provided. They are detailed on the rate and load confirmation that the carrier must agree to and sign off on. Failure to meet agreed-upon instructions will result in dollar reductions for the carrier. This is an effective incentive for carriers to do their best to pick up and deliver on time. Any delays may result in catastrophic failures for our customers which is unacceptable. Imagine a major trade show exhibit waiting for material to set up the show.
In addition to these procedures to ensure a great customer experience with no problems, we also have fail-safe procedures in place to recover loads in the case of an emergency. Dedicated Full Tilt equipment, as well as an extensive carrier network, allows us to recover a load at any time.
Full Tilt Logistics is totally transparent to our customers, we communicate regularly with a goal to exceed customer expectations every time. Our philosophy…. do your homework and ace the test. Contact us today!
Full Tilt brings a solid, proven approach to protecting your most high value shipments because freight security is a major priority for us. We have the safeguards in place and a proven track record to assure our customers that their products are in good hands when they choose Full Tilt.
There is no magic wand that's used by any of the trucking companies in Reno, NV that gets the job done. To find solutions to complex problems, Full Tilt layers processes and procedures with the latest technologies. We then apply this strategy across every facet of your shipment and its journey. The right combination of planning, processes, contract language, packaging, and monitoring all help to ensure that your goods reach their intended destinations.
We make sure high value shipments are properly prepared for transit. This means utilizing corner boards, strapping, blanket wraps, banding and shrink-wrapping to protect products during transit. Using the right equipment, proper training and precise route planning are all critical.
We also take other measures to boost security. These often include expedited service, team drivers, covert and overt GPS, split shipments and careful timing. We provide strategic overlap to ensure security for your freight, keeping it moving from pickup to delivery. Monitoring equipment when the truck stops to refuel, constantly tracking your freight along our carefully pre-planned routes, driver check calls, electronic tracking and more.
With Full Tilt’s heightened supply chain visibility, our customer service team ensures that your high-value freight arrives where and when it should be. Using expedited services and direct routes minimizes touch points and dwell time – two vulnerable areas. When capacity is tight, shippers scramble to move cargo, forcing them to deal with carriers they’re less familiar with. This makes it easier for things to go wrong.
Our drivers receive refresher training to keep them sharp and aware. Our customers also get an individually assigned customer service team to make sure everything goes according to plan. At Full Tilt, we provide every load with the tightest security available. Full Tilt is also always in compliance with every government regulation and their accompanying high safety standards.
We also specialize in transporting time-sensitive freight. As one of the largest trade show and exhibit freight service providers in the country, we understand the importance of on-time delivery. If your high-value electronic equipment doesn’t make it to the show on time, then you have problems. We aim to avoid this scenario. For large national exhibits and trade-industry shows, on-time delivery is a must. In today’s business climate, every minute matters but on these loads, they matter more.
When your freight is on an especially tight timeline, choosing Full Tilt freight brokerage services is your best option. We have a 99% on-time delivery track record - we get your freight delivered, securely and on time. Bottom line: you can rest assured knowing that your freight is moving as quickly and safely as possible. On time and safe delivery with total visibility makes the difference - it shows how Full Tilt runs a successful high-value logistics service.
Streamlining, consolidating and outsourcing your logistics processes can result in huge long-term financial savings and better overall client service. Connect with Full Tilt Logistics and learn more about high value logistics services and what else our Nevada trucking company can do for you. We're here to help you achieve your overall shipping needs as they arise across the United States. We are always happy to answer any and all shipping and logistics related questions. We're here to provide you with the best customer service possible.
